Guest Services
Everything reception can arrange for you, with the hours it's available and how much notice we need.
Concierge
Restaurant bookings, tickets, city advice and anything the city can supply.
7:00 – 23:00
Airport transfers
Saloon car or SUV to and from Port Harcourt International. Flight number tracked.
24 hours, 3 hours' notice
Laundry & dry cleaning
Same-day return on items collected before 9am; pressing within two hours.
7:00 – 19:00
Room service
Full menu until 23:00, reduced overnight menu after.
24 hours
Housekeeping
Daily service with optional evening turndown.
8:00 – 20:00
Wake-up calls
Set at reception, by phone, or at check-in.
24 hours
Luggage storage
Secure store for early arrivals and late departures, free for guests.
24 hours
Secure parking
Forty free on-site spaces under CCTV with a manned gate.
24 hours
Car rental & chauffeur
Self-drive or with a driver, arranged through the concierge.
24 hours' notice
Babysitting
Vetted, DBS-equivalent checked sitters via our partner agency.
24 hours' notice
Currency exchange
Major currencies at the posted daily rate.
8:00 – 20:00
Business services
Printing, scanning, binding, courier and private call booths.
7:00 – 22:00
Medical assistance
On-call doctor and a five-minute drive to the nearest hospital. First-aid trained staff on every shift.
24 hours
Prayer room
A quiet room off the ground floor lobby, available to all guests.
24 hours
Airport transfer
We track your flight, so a delay isn't your problem
- Saloon car (up to 3 guests)
- ₦25,000 each way
- SUV (up to 5 guests)
- ₦40,000 each way
- Notice required
- 3 hours minimum
- Waiting time included
- 60 minutes after landing
- Luggage
- Two large cases per guest
- Payment
- Added to your room bill
Arrange anything
Reception is staffed 24 hours a day and can arrange every service on this page — before you arrive or while you're here. The fastest route is usually WhatsApp.